Conduct annual occupancy inspections of housing stock on single-family residences to ensure properties meet Federal housing quality standards. Makes independent judgments in the field in accordance with departmental policy, and must effectively communicate these decisions with others to obtain compliance.
- Inspect homeownership and rental properties for compliance using Housing and Urban Development (HUD) housing standards and identify deficiencies.
- Must be willing to travel for any training required to learn the job more efficiently.
- Assure annual inspections are scheduled and performed in a timely manner.
- Ability to communicate orally with residents courteously and professionally in a one-to-one setting or using a telephone.
- Establish and maintain a system for homeowner and tenant notification of annual inspection.
- Learn job-related material, such as how to identify and report mold problems, primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting.
- Develop homeowner and tenant maintenance literature to let homeowners and tenants know their role in maintaining the home and what they can do to control moisture and mold in their homes.
- Inspect non-Federally funded homes for compliance and safety complying with all Tribal regulations.
- Perform and coordinate assessments for all rental and homeownership units.
- Obtain pictures for all homeownership units for obtaining insurance coverage, including incidents relating to potential claims.
- Attend meetings for selection, evictions, rehabilitation, and construction.
- Serve as liaison in conjunction with Collections and Legal Liaison for providing correspondence relating to evictions and violations by homebuyers and tenants .
- Coordinate with Rental and Homeownership Specialists for ensuring property is being maintained according to the lease and/or contract.
- Perform and coordinate move in and move out inspections for all rental and homeownership units.
- Counselor to tenants and homebuyers for maintaining compliance with lease and/or contract in accordance with Federal and Tribal regulations, i.e. housekeeping, maintenance, inspections, mold prevention.
- Education and/or training for homebuyer and tenants in the areas of home maintenance and repairs to enhance their skills sufficient to carry out their responsibilities as homebuyers and tenants.
- Obtain and provide accurate gas meter readings once a month for all rental units to finance.
- Establish and maintain a system for recording the monthly readings.
- Knowledgeable to provide explanations of the Homeowner Contract and Dwelling Lease for the individual homebuyers and tenants.
- Document all inspections and include in homeowner file. Rental inspection documents will be given to the Rental Occupancy Specialist.
- Investigate and make independent decisions to resolve complaints or conflicts, and to enforce housing program rules and regulations.
- Must attend Safety session on an as needed basis.
- Adhere to all Safety procedures and policies while performing job duties in a safe manner that will not pose a direct threat to self and others.
- Work cooperatively with other employees, housing, tenant applicants and residents, community workers, and the public.
This position is supervised by program leadership. This position is not responsible for supervising others.
Experience: 1 year of related experience required.
Education: Associate’s Degree in related field required.
Licenses & Certifications: Valid, insurable NC Driver’s License required.
- Must have good knowledge of general office procedures.
- Ability to write clearly and concisely is important.
- Ability to recognize and understand problems of low-income residents is necessary.
- Must be able to relate to residents in a courteous and professional manner.
- Must be able to operate a computer, calculator, telephone, copy machine, facsimile and other office equipment as required.
- Must be knowledgeable or willing to learn Federal Regulations regarding Housing programs and be able to keep up to date on regulations.
- Ability to organize and prioritize workload.
* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.
Housing
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